Fitness Activities Specialist – Westin Hotels & Resorts

Share :

Job Description

Provide advice to individuals on the correct method of exercising with fitness equipment. Clean and maintain recreational equipment and supplies. Wipe down fitness center machines and remove towels, trash, and debris from fitness center area. Maintain an adequate supply of cups and water in recreation area. Distribute lockers and towels to guests. Provide information to guests about available recreation facilities and activities. Promote a fun and relaxing atmosphere for guests. Oversee activities in the recreational facility and provide assistance to guests until the arrival of emergency medical services. Explain and promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.

Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.