
F&B Team Member
Full Time @ IHG Hotels & ResortsAbout the job
Your day to day
- Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the hotel
- Greet and seat customers and serve them in a professional, discreet and personalized way
- Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to guests
- Consistently monitor quality of Food & Beverage being served
- Practice good customer relations and attend to customer complaints / queries satisfactorily
- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
- Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques to exceed guest expectations and increase revenue
What we need from you
- Â As F&B Team Member, you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.
- Knowledge of hygiene and sanitation standards
- Knowledge of food and health, safety
- Working knowledge of beer, wine, liquor and common beverages
- Working knowledge of food preparation
- Flexible and willing to work different schedules or shifts
- Great interpersonal and communication skills
- Good team player
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