Customer Support Executive

  • Full Time
  • Doha, Qatar
  • Applications have closed

Shyft Middle East Services

We are looking for young, enthusiastic and tenacious Customer Support professionals to join our team in Qatar.

Major responsibilities:

  • Manage large amounts of incoming calls/messages
  • Follow through on inquiries to ensure completion and satisfaction
  • Solve customer problems creatively
  • Build sustainable relationships and trust with customers through friendly, open and interactive communication
  • Take the extra mile to engage customers and resolve their queries and requests
  • Follow communication procedures, guidelines and policies
  • Compile basic reports based on incoming queries

About You:

  • Should have good English skills (written/oral) – a must!
  • Good customer service skill
  • Enthusiastic and solution-driven
  • Strong and polished professional communication skill
  • Strong team focus and commitment attitude
  • Pleasant and empathetic towards solving customer queries
  • Arabic knowledge – added advantage (Arabic + English – written and oral skills in both languages.)