Contracts Specialist – Qatar Duty Free

Full Time @ Qatar Airways Sector: Legal & Contracts
  • Doha, Qatar View on Map
  • Date Posted : November 19, 2021
  • Salary: Negotiable
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Job Description

About the role

The Contracts Specialist will perform operational and functional tasks associated with the handling of Service Level Agreements thereby ensuring that QDFC delivers the service based on the set KPI’s and SLA’s. Review, analyse, negotiate and draft contracts based on standard QDFC agreement. Liase with QDFC Management teams on all contractual aspects ensuring attention to detail to achieve maximum benefit out of the contracting party thereby minimizing risk exposure and focus on handling times.

Key Accountabilities include, but are not limited to:

  • Monitor and measure defined KPI’s to ensure they meet the agreed service level targets.
  • Initiate contracts depending on services required from retail perspective. Negotiate with suppliers for operational Terms & Conditions.
  • Be the point of contact from QDFC and liaise with the QR Contracts team, to ensure agreements are in linewith QR requirements.
  • Suggest ways to improve the entire contractual processes and ensure good relationship with potential suppliers/customers alike. Implement operational procedures, processes and governance supporting the QDFC management contractual process.
  • Liaise within management and operational teams and internal departments such as Purchasing and Finance to report performance issues on supplier performance and take necessary action to resolve such issues.
  • Identify service breaches/gaps and take suitable action in order to resolve such issues.
  • Initiate SLA review and amendments in accordance with company requirements to ensure supplier/provider meets required standards.
  • Improve quality of contracts to the benefit of the company by understanding and modifying certain contractual terms and assuring an “all covered” work product.
  • Support Purchasing in re-negotiations (where required) depending on the rates associated to services as per global practise and ensure that QDFC enters in to a continuous, productive and cost effective business.
  • Identify and mitigate areas of concern affecting the contracts.
  • Manage Contract approvals/renewals in line with approval hierarchy set by the company.
  • Analyse and approve or reject requests for deviations from contract specifications and delivery schedules.
  • Analyse price proposals, financial reports, and other data to determine reasonableness of prices; review and interpret contract provisions to achieve cost efficiencies and reductions where feasible.
  • Serve as a primary liaison with contracting representatives to ensure compliance with contract specifications and resolution of problems and issues, as they arise.

About you

The successful candidate will have the following qualifications and skills:

  • Bachelors Degree or equivalent with minimum 4 years of job-related experience required; OR
  • High School Qualification or Diploma or equivalent with minimym 5 years relevant experience
  • Retail operational experience
  • Relevant contractual experience.
  • Supply-chain experience (preferred)
  • Experience in handling contracts – contracts management or relevant organizational experience in dealing with contracts and supplier Management
  • Commercial or Operational experience within the retail industry
  • Degree in law or relevant field (preferred)
  • Excellent command of English language
  • Good communication skills
  • Decision making and problem solving skills
  • Attention to detail
  • Knowledge of contract documents
  • Excellent negotiation skills
  • Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.

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