Catering & Conference Services Executive – Four Seasons Hotels

Full Time @ Jobs in Qatar Sector: Hotel, Tourism & Hospitality
  • Doha, Qatar View on Map
  • Date Posted : December 1, 2021
  • Salary: Negotiable
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About the job

Who We Look For

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities

  • Coordinates all requirements for various conference groups booked by the Sales Department
  • Communicates the needs and expectations of the client with all departments in the hotel
  • Ensure successful execution of groups from the resort’s standpoint and simultaneously, the clients’ satisfaction
  • Collaborate with clients using creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
  • Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
  • Coordinate with the Sales and Catering Department to ensure proper utilization of function space to yield maximum revenues
  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.
  • Maintain an active trace/follow-up system
  • Supervise the execution of banquet events
  • Review all function space with banquet manager and when necessary, head house attendant
  • Ensure accuracy of Banquet Checks and provide bill review on completion of program or event
  • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Pre-Convention Meetings, Planning Visits, and Menu Tastings
  • Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel
  • Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate
  • Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments
  • Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Assist with all guests inquires within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections
  • Ensure satisfaction of client at the outset of all events

Preferred Qualifications And Skills

  • Degree Holder, preferably in hotel and restaurant management or Sales & Marketing.
  • 2-4 years of experience in Catering Sales.
  • Strong organizational skills
  • Strong analytical, problem-solving and project management skills
  • Excellent command in English
  • Arabic speaker is an advantage & preferred for this position, keeping in view the requirement of local market.

Our Offering:-

  • Deeply instilled values based company culture
  • Opportunities to build a successful career with global potential
  • Unique strong culture – diversity of 50 different nationalities
  • Living accommodation in a high quality, well-resourced apartment
  • Excellent Training and Development opportunities
  • Employee Recognition Programs
  • Complimentary nights at FS Hotels Worldwide
  • Paid annual home leave tickets
  • Complimentary meals in employee restaurants
  • Free transportation to work
  • Medical coverage

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