Call Center Operator

ECCO GULF

We are urgently looking for a Call Center Operator in Qatar.

Job Requirements:

  • Excellent communication skills in both English and Arabic languages.
  • Computer literate with the ability to learn customer service software applications.
  • Ability to type 30 wpm.
  • Personal integrity and self-management.
  • Outstanding problem solving and decision-making skills.
  • Planning, organizing, and analytical ability.
  • Ability to work with teams from diverse cultural backgrounds

Duties and Responsibilities:

  • Answer the phone and listen to customers’ questions and concerns.
  • You will answer their questions about bank products and try to solve any problems they may have, following the company’s procedures.
  • Escalate unresolved or complex inquiries to the appropriate personnel or department when necessary.
  • Explain company policies and procedures courteously and patiently

Due to COVID 19, companies are hiring only local candidates. If you are outside of Qatar, please read the job requirements before applying for a job.

Upload your CV/resume or any other relevant file. Max. file size: 32 MB.