Broker Relations Officer – Arabia Insurance Company

Full Time @ Jobs in Qatar Sector: Risk & Insurance
  • Doha, Qatar View on Map
  • Date Posted : November 12, 2021
  • Salary: Negotiable
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Job Description

We are hiring a Broker Relations Officer for our Brokers Channel in our Qatar branch

Summary:

Broker Relations Officer establishes or maintains a business relationship with new or existing brokers. Provides commission and information for brokers in an accurate and timely manner. Being a Broker Relations officer troubleshoots all the administrative and specialized issues from brokers. Handles concerns, issues and questions from brokers.

Key Responsibilities:

  • Actively seek and acquire new clients by creating rapport with Brokers
  • Provide prompt response to requests by brokers for quotations & support brokers in filling their requests on our platforms
  • Provide underwriting officers with requisite information to ensure prudent underwriting done
  • Follow up on insurance claims to solidify trust and safeguard Company reputation
  • Implement CRM to ensure broker expectations are exceeded
  • Effectively develop and maintain a simple data management system into managing the Brokers data
  • Assist in brand communication, research and reporting on industry sales trends and sales platform management to achieve company goals
  • Develop, monitor and report on Brokers Key Performance Indicators (KPI) weekly, monthly and quarterly to Head of Sales
  • Develop an effective interface between brokers and other departments of the company
  • Represent the company at official functions and any other business as may be assigned or delegated.
  • Prepare and follow up on sales budgets made for the brokers to furnish Head of Sales with daily reports
  • Efficiently respond to any online or telephone queries from brokers
  • Escalate all inquiries requiring a hire authority or approval to the Head of Sales

Requirements:

  • Minimum 3 years’ experience in insurance in intended market(Qatar)
  • Bachelor’s degree, preferably in Insurance or Business Administration or equivalent
  • Qatar Residency is a must
  • Excellent English & Arabic
  • Good comprehension of insurance plans
  • Microsoft Office skills
  • Good Reporting capabilities
  • Good Organizational skills
  • Good Communication & Follow up skills
  • Good Customer Service
  • Initiative and the ability to adapt to different situations

Additional details about this position will only be provided to short-listed candidates.

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