Benefits Counselor – Northwestern University

Full Time @ Jobs in Qatar Sector: HR, Talent & Recruitment
  • Doha, Qatar
  • Date Posted : May 26, 2022
  • Salary: Negotiable
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About the job

Job Summary

The Benefits Counselor is responsible for managing the administration or orientation, benefits, and repatriation for all personnel affiliated with Northwestern University in Qatar.

Please note: This is an overseas position in Qatar, Middle East. All final candidates will undergo a comprehensive background check.

Specific Responsibilities

  • Manage and assist all employees with all Benefits. Liaison between Northwestern University Evanston Benefits Department and NU-Q campus employees for benefits implementation and information dissemination. Mediate between benefits providers and employees’ benefits-related questions. Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation and personnel policies.
  • Back up to Assistant Director for Qatar Payroll and Bi-weekly Payroll
  • Manage all of the pre-employment or post-arrival orientation of new hires. On-boarding and Off-boarding departmental management. Facilitate the new employee’s entry into the organization, as well as provide general information.
  • Designer and webmaster of NU-Q intranet (SharePoint) for HR Department. Prepare HR user friendly processes for employees and publish on HR SharePoint including building extensive document library.
  • Instruct and assist employees on FASIS and KRONOS. Prepare step by step guides for Internal and External Processes.
  • Maintain an accurate and up to date orientation guide and work on continuously improving current orientation practices.
  • Manage PwC scheduling and liaise with PwC and employees.
  • Oversee and assist in the placement of employee’s children in private schools. Point person for schools until employee arrives in country.
  • Represents NU-Q at various meetings and events and other duties as assigned

Minimum Qualifications

  • Bachelor’s degree or equivalent combination of training and experience
  • Three or more years of related experience
  • Extensive knowledge of US and Qatari culture and benefits

Minimum Competencies: (Skills, knowledge, and abilities.)

  • Excellent verbal and written communication skills;
  • Organizational and planning skills, including ability to prioritize work, handle multiple tasks simultaneously, set goals and enforce deadlines, while maintaining flexibility to reassess and prioritize goals;
  • Ability to function competently in a team environment;
  • Ability to take initiative, reasoning and problem solving skills;
  • Ability to interact effectively with NU-Q campus communities including Qatar Foundation and external customers in a multi-cultural setting.

Preferred Qualifications

  • Master’s degree or equivalent combination of training and experience
  • Orientation and benefit experience in an expatriate business setting
  • International expatriate experience
  • Existing State of Qatar resident

Preferred Competencies: (Skills, knowledge, and abilities)

  • Working knowledge of medical facilities and insurance practices in Doha

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