General Manager

Full Time @ Hilton Hotels & Resorts Sector: Hotel, Restaurant & Hospitality
  • Doha, Qatar View on Map
  • Date Posted : November 3, 2022
  • Salary: Negotiable
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About the job

Hilton Doha is seeking for a General Manager who will be responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and guest satisfaction measures.

Located on the north end of the Doha corniche, Hilton Doha features 309 rooms and 8 F&B outlets, an eforea spa, outdoor pool, and private beach. Within 10 km, reach The Pearl, Souq Waqif and the Museum of Islamic Art.

What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
  • Lead in all key property issues including capital projects, customer service, and refurbishment
  • Ensure all decisions are made in the best interest of the hotels and Hilton
  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
  • Provide effective leadership to hotel team members
  • Lead in all aspects of business planning
  • Comply with and exceed Hilton Brand Service Standards
  • Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
  • Hold regular briefings and communication meetings with the HOD team
  • Respond to audits to ensure continual improvement is achieved

What are we looking for?

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Experience as General Manager within a similar quality hotel
  • Strong operational background in Food & Beverage
  • Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
  • Strong communication skills with the ability of developing successful relations
  • Solid people leadership and retention of talent with the ability to bring a team together on a journey, instilling the Hilton culture and values
  • Strong owner management with demonstrable influence skills
  • Fluent in English and Arabic is required
  • Middle East experience will be an advantage
  • In-depth knowledge of the hotel/leisure/service sector

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