Engagement Specialist

Company: Full Time Starlink
  • Location: Doha, Qatar View on Map
  • Date Posted: October 12, 2022
  • Salary: Negotiable
  • Share:

About the job

Role Summery

Engagement specialist to manage all Marketing and Communications of the Loyalty Program.

Main responsibilities shall include:

  • Develop and implement all program communication and content targeting to program members and partners for all products under the loyalty program
  • All preparation and alignment for communication updates on channels: Website, App, social media, Search engines, Mobile marketing, Marketing Collateral, Newsletter, ATL and BTL communication
  • New Partner and Promotion launches
  • Reach out to BI/Ops team for data and prepare targeted Engagement campaigns
  • Coordinate with Partnership team for any potential campaign to run or discuss with existing partners · Prepare Loyalty Campaigns for review by management and mapping campaigns for the execution through channels
  • Execution and evaluation of all campaigns: New Partner Launch, Partner Promotion, Seasonal Promotion, Collaboration Campaigns, Program Promotion
  • Post Campaign Analysis and reports submission
  • Carry out any additional tasks, projects or responsibilities as may be assigned by supervisor, reporting manager or management from time to time.

Key Competencies and Experience Required for the Role

  • Experience in a digital marketing or campaign management role with relevant rewards industry experience.
  • Comfortable with data and analyzing the results of marketing campaigns.
  • Understanding of Consumer-facing services across a multi-channel customer services solution.
  • Understanding of Loyalty Services and CRM
  • Confident communicator – ability to liaise and negotiate across the business and externally.
  • Drafting quality presentations and infographics
  • Can-do- attitude, team player and willing to go above and beyond.
  • Minimum 5-7 years in communication and digital marketing role. Preferably within Telecom industry.

Related Jobs