Summary

The Talent Development Specialist provides a professional training service within general policies and professional standards, in order to support the effective provision of high-quality training services in the relevant country of operations, in line with the Organizational Development department’s strategies.

Key Responsibilities

• Conduct training needs assessments under the consultation of the hierarchy; prepare and deliver training courses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines
• Foster brand awareness and customer service among staff through targeted training sessions and development programs
• Administer employee’s performance and development programs in coordination with the Performance Management Department, and provide line managers with the necessary support on the matter
• Conduct shop and back-office orientation programs as well as Group Orientation in order to ensure an effective induction of new employees in addition to a proper transmission of the company values and culture
• Monitor and record training activities and programs’ effectiveness for training delivered in own area
• Research and coordinate with external training providers when needed in order to outsource training programs
• Keep track of training costs and participate in the preparation of reports in order to justify expenditures

Qualifications

• Bachelor’s Degree in Human Resources, Psychology, or Business Administration; MBA in related field is a plus
• 2-4 years of experience in a similar field with a minimum of 2 years in a supervisory role or consultancy experience
• Fluency in English
• Proficiency in MS Office