Manager Active O&M Packet Transport – Ooredoo

Company: Full Time Ooredoo
  • Location: Doha, Qatar View on Map
  • Date Posted: October 12, 2022
  • Salary: Negotiable
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About the job

ROLE

This role is responsible for leading optimization and efficiency of all packet based transport networks, ensuring optimum performance and availability

FUNCTIONAL CONTEXT :

The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it’s responsible for the management of all Ooredoo networks, technology infrastructure/ platforms and processes to achieve fast time-to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial performance of Ooredoo. The department is responsible for the operation and maintenance of mobile (macro, metro, micro, femtocell, and picocells) and fixed (converged) active network in terms of day-day on-ground management

ROLE ACCOUNTABILITIES

Executes staff and resource allocation decisions while providing managerial and professional support to team members.

Takes responsibility and leads operation & maintenance activities for packet based transport networks (MPLS Backbone, R4 Network, ISP Network).

Leads optimization of network resources to ensure no congestion/bottlenecks in the packet network.

Manages annual operational plans and budgets (CAPEX & OPEX) for own section; once budget is approved, carry out day-to-day management of budget.

Communicates periodic status reports to management and escalates any potential issues, additionally analyses trends of customer complaints and correlates with any network abnormality to then escalate it to the design team.

Audits packet based performance and identifies need for upgrade of networks in close collaboration with Design team, and retirement of legacy networks.

Ensures that all projects/ initiatives are managed effectively within time and budget constraints.

Tracks the timely delivery of planned activities that affect service (degradation /interruption) while ensuring that outages are performed in a smooth and organized way to minimize impact to the end user.

Proactively tracks and enforces clearance of all network health reports or observations generated by NOC or Performance and Compliance in the shortest time.

EXPERIENCE, QUALIFICATIONS AND SKILLS

10 years’ experience in a similar role.

Experience in the telecommunications field, operations and maintenance of Transport

QUALIFICATIONS

Bachelor’s Degree in Telecom or Computer & Communications or Electrical & Electronics Engineering

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