Human Capital Manager – Majid Al Futtaim

Company: Full Time Jobs in Qatar
  • Location: Doha, Qatar View on Map
  • Date Posted: October 4, 2022
  • Salary: Negotiable
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About the job

The Store Human Capital Manager is responsible for facilitating key Human Capital activities on a store level. The role holder is also responsible for supporting employees with issues pertaining to general employee relations, HC policies and procedures and administrative requests.

Role Details – Key Responsibilities and Accountabilities:


Initiate recruitment requisitions and coordinate with the Head Office to fulfil recruitment requirements

Work closely with Store Manager and Head Office to select candidates whenever required

Coordinate and communicate internal transfers between stores and facilitate logistical requirements

Participate in the on boarding and induction process for all employees

Employee Relations and Administration

Address employee concerns; investigate grievances and conflicts and take necessary remedial action to manage employee relations

Ensure the efficient delivery of HC services to employees, in cooperation with the Head Office

Work closely with Head Office to administer the preparation of employment contracts to ensure that all contracts released are in line with defined guidelines

Ensure timely renewal of contracts for all the employees

Participate in conducting exit interviews employees and oversee the handover of company assets

Verify and validate payroll data and documents and carry out regular audits to ensure its accuracy

Ensure the compensation and benefits are administered to all employees

Ensure implementation of policies and procedures regarding hygiene, safety and security, for accommodation facilities in order to maintain adherence to organizational requirements

Training and Performance

Coordinate training programs with internal stakeholders and other training providers as per requirements to ensure employee talent development

Ensure training programs and initiatives contribute to the progress of the stores’ customer service level

Human Capital Responsibilities

Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management

Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management

Provide mentorship for the purpose of developing a continuous talent pipeline for key roles

Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements

Develop and implement on the job-training for the team

Provide inputs for the development of annual manpower plan

Ensure the implementation of MAF Retail’s corporate policies and relevant procedures

Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.

Definition of Success

OHI Results
Internal promotion rate
Employee happiness
Average time employees are in the same job or function
Average number of training hours per employee
Level of hygiene, safety and security in company provided accommodation
Qualification, Experience & Skills:

Minimum Qualifications/Education

Bachelor’s Degree in Business Administration, Human Resources or any relevant discipline
Minimum experience

A minimum of 5+ years relevant experience in a Human Capital supervisory role


Excellent interpersonal and communication skills (oral and written)

Ability to manage individuals and groups

Ability to measure training effects

Strong and pragmatic problem solving, along with analytical capabilities

Highly organized with effective multitasking skills

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