Terminal Inspection Specialist – Hamad International Airport

Company: Full Time Qatar Airways
  • Location: Doha, Qatar View on Map
  • Date Posted: October 3, 2022
  • Salary: Negotiable
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About the job

About The Role

As a Terminal Inspection Specialist, you will assist us in achieving the following:

  • Ensures that the airport’s commercial units (Retail, F&B, Services) and Advertising services are seamlessly operating, in line with HIA’s strategic objectives, safety and security policies. Ensures that Vendors’ personnel and sub-contractors are always in compliance with airports norms and policies.
  • Ensures, as liaison, that all Vendors requests related to their units’ operation, maintenance, refurbishments, etc. are addressed to competent airport’s department, so as to obtain all required information, permissions and approvals.
  • Accountable for the daily monitoring of all existing commercial units’ operation, in line to the agreed (operational) terms, in the Terminal and throughout the airport footprint;
  • Daily reporting the monitoring results of the Terminal inspection to the Department’s Manager and Account Supervisors. Informs the Department for all deviations from the agreed operational procedures and obligations;
  • Inform Vendors’ personnel and sub-contractors for the immediate restoration of violated operational terms (i.e. operating hours, unit’s boundaries, product categories incompliance, personnel behaviour);
  • Is the liaison between Vendors and HIA’s competent departments (Operations, Facilities Management, Safety & Security, etc.) for any operational activities in the Terminal;
  • Monitors the fitting-out process of all new units, or the implementation of any new commercial service in the airport;
  • Coordinate HIA’s departments for the issuance of all required permits for the development of new units in line with Vendors drawings and requirements;
  • Monitors units replenishment process in the Terminal (dedicated routes and transportation of goods, permitted hours, etc.)
  • In close cooperation with Commercial Account Supervisors, facilitate their monitoring obligations and support any requirements or execution instructions related to the units operation;
  • Participate in department’s commercial strategy for the development of new commercial areas.

About You:

  • Relevant College or University qualification to min Bachelor’s level in Economics, Business Administration
  • Experience in a similar role at a medium – large sized airport, malls, department stores
  • Minimum 4 years job-related experience
  • Concession management, commercial management,
  • Shops development and operation
  • Understanding of commercial business
  • Familiarity with supplier communities
  • Familiarity with commercial contracts
  • Command of English language
  • Ability to set clear direction and manage workflow. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.

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