About The Role

As a Terminal Inspection Specialist, you will assist us in achieving the following:

• Ensures that the airport’s commercial units (Retail, F&B, Services) and Advertising services are seamlessly operating, in line with HIA’s strategic objectives, safety and security policies. Ensures that Vendors’ personnel and sub-contractors are always in compliance with airports norms and policies.
• Ensures, as liaison, that all Vendors requests related to their units’ operation, maintenance, refurbishments, etc. are addressed to competent airport’s department, so as to obtain all required information, permissions and approvals.
• Accountable for the daily monitoring of all existing commercial units’ operation, in line to the agreed (operational) terms, in the Terminal and throughout the airport footprint;
• Daily reporting the monitoring results of the Terminal inspection to the Department’s Manager and Account Supervisors. Informs the Department for all deviations from the agreed operational procedures and obligations;
• Inform Vendors’ personnel and sub-contractors for the immediate restoration of violated operational terms (i.e. operating hours, unit’s boundaries, product categories incompliance, personnel behaviour);
• Is the liaison between Vendors and HIA’s competent departments (Operations, Facilities Management, Safety & Security, etc.) for any operational activities in the Terminal;
• Monitors the fitting-out process of all new units, or the implementation of any new commercial service in the airport;
• Coordinate HIA’s departments for the issuance of all required permits for the development of new units in line with Vendors drawings and requirements;
• Monitors units replenishment process in the Terminal (dedicated routes and transportation of goods, permitted hours, etc.)
• In close cooperation with Commercial Account Supervisors, facilitate their monitoring obligations and support any requirements or execution instructions related to the units operation;
• Participate in department’s commercial strategy for the development of new commercial areas.

About You:

• Relevant College or University qualification to min Bachelor’s level in Economics, Business Administration
• Experience in a similar role at a medium – large sized airport, malls, department stores
• Minimum 4 years job-related experience
• Concession management, commercial management,
• Shops development and operation
• Understanding of commercial business
• Familiarity with supplier communities
• Familiarity with commercial contracts
• Command of English language
• Ability to set clear direction and manage workflow. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.