Product Development Specialist

Full Time @ Starlink Sector: Telecommunication
  • Doha, Qatar View on Map
  • Date Posted : August 21, 2022
  • Salary: Negotiable
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About the job

The contract Duration is 6 months.

Purpose

To support the activities related to the B2B Mobile connectivity area, with particular focus on operational matters related to:

Mobile Product development requirement and operational support from the IT and Technology team.

Mobility products liaison with Go-To-Market team.

Mobility products support to Sales, and Operation Management team, including providing product briefing and training to internal and external customers.

Responsibilities

  • Support the Product Managers to create a complete Demand Requisition Form (DRF) with input from relevant stakeholders and constantly monitor the progress to ensure dateline is met.
  • Support the product team in Develops Mobility products and services roadmap and define a unique value proposition.
  • Develops and enacts a product roadmap tailored towards Mobility services.
  • Works with the Business Pricing, to develop pricing models, which will be in-line with revenue targets and regulatory
  • requirements.
  • Develops technical specifications for new products or services and share it with demand and technology.
  • Searching and defining the improvements to customer experience of the overall proposition.
  • Analyzing market potential of new products and technologies with respect to overall strategic development of Mobile and other branded services.
  • Conducts regular market research to maintain high technological and market value level in comparison to world’s leading mobile portals.
  • Coordinates with Customer Lifecycle Management on performance analytics, up-selling, cross-selling and retention activities related to mobility services.
  • Coordinates with Sales and Experience Management to align on updates on mobility services and provide them with trainings if necessary.
  • Working with engineering department to plan and implement enhancements to existing services and new services.
  • Drive marketing planning and launch communication proposition for new products and services.
  • Project Manage the production of training documentation / information packs to Sales, Retail and Customer Service channels and carry out training workshops to ensure that sales and support staff are adequately trained.
  • Develops User Acceptance Testing frameworks and ensure that all new service offerings are tested successfully before market readiness.

Minimum Experience & Essential Knowledge

  • 5-12 years of work experience preferably in the Telecommunication operational and Business sales industry.
  • Must have knowledge of mobility products and services, Business Segment and market.
  • Familiar with Product life cycle, customer experience and life cycle of Business customers
  • Experience in dealing with cross functional work environment, across various levels within the organization and Business sales experience.
  • A bachelor degree in Telecom engineering / Marketing / Business Administration or another relevant field.

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