Lead Room Attendant / Self Checker

Full Time @ Hilton Hotels & Resorts Sector: Hotel, Restaurant & Hospitality
  • Doha, Qatar View on Map
  • Date Posted : July 25, 2022
  • Salary: Negotiable
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About the job

A Lead Room Attendant is responsible for cleaning guest bedrooms, bathrooms, and common areas to deliver an excellent Guest and Member experience while managing and responding to guest requests.

What will I be doing?

As a Lead Room Attendant, you are responsible for cleaning guest bedrooms, bathrooms, and common areas to deliver an excellent Guest and Member experience. A Lead Room Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Be environmentally aware
  • Dispose of waste accordingly
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Carry out lost property procedures<
  • Assist and train other team members where necessary
  • Support other departments wherever necessary and maintain good working relationships

What are we looking for?

A Lead Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on own or in teams
  • Previous experience as a room attendant

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in a similar position
  • Ability to lead others

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