Duties & Responsibilities

• Providing a professional front desk approach to our patients and clinicians;
• Responding to inquiries by phone, emails and online chat;
• Scheduling patient’s appointments, assisting patients with information;
• Ensuring patient records are maintained and updated at all times;
• Excellent customer care service;
• Excellent computer skills;
• Good verbal and written skills;
• Check out of patients according to the treatment they received;
• Proven ability to prioritize own workflow and ability to coordinate efficiently with colleagues;
• Ability to remain calm and professional;

Qualifications

• Minimum qualification Degree;
• Fluent English (written and spoken) is essential;
• Knowledge of the Arabic language is an advantage;
• Healthcare reception experience is an advantage;

Shift work

This role will require the selected person to work shifts across Saturday – Thursday (not night shifts)