IT Supervisor

Company: Full Time The Ned
  • Location: Doha, Qatar View on Map
  • Date Posted: November 6, 2023
  • Salary: Negotiable

About the job

The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

What we offer you as a IT Supervisor:

  • One of the most competitive salaries in the country
  • Complimentary meals on duty
  • Amazing learning and development programs
  • Discounted rates at The Ned Doha
  • Fantastic career growth opportunities


Please note that this is not an exhaustive list of everything that needs to be done. The Ned Doha employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

Project Management:

  • Implementation PMS (Opera) system for Hotel Group
  • Manage and control the project according to this plan
  • Co-ordinate between the Project Director, other internal MIS resources and the vendor to ensure that the hardware requirements are met, network links are acceptable and software installation is done correctly and timely
  • Hold update meetings to communicate the progress to the project sponsors: Hotel IT Director, Project Director, etc.
  • Keeping up to date with all our approved systems and technology – from LAN to POS

General Management:

  • Good knowledge & management in Opera PMS, Micros POS, PBX, Back office and TV systems
  • Anticipate and proactively make recommendations for any potential problems with respect to the day-to-day operations of the hotels
  • Recommend any potential improvements that will be of benefit to the hotels
  • Review any additional user requests and assign those approved to appropriate MIS resources
  • Continuously find a way to improve the implementation. Communicate and share lessons learned to the rest of the team
  • Good coordination with users to meet satisfied
  • Any other related jobs upon assignment

IT Vendors Coordinating:

  • Coordinate with contractors and any other parties such as vendors for hardware and network service providers


  • Computer knowledge: Hardware, Software, Data Base, Networking. Well-experienced in systems design, analysis and project implementation
  • Business Knowledge: Hotel property management, Sales and catering functions, equipment maintenance, etc.
  • Good understanding of good central reservation system. General understanding of Back Office modules and interfaces
  • Data Bases: Oracle, MS Access, SQL
  • Safeguarding our IT infrastructure against cyberthreats

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