About the job
The Admission and Registration Directorate invites applications for the Registration Records Specialist position.
Reporting to the Manager, Registration, Admission and Registration Directorate, the successful candidate is responsible for providing administrative support and operational functions related to the Admissions and Registration.
Duties & Responsibilities
The successful candidate will maintain a comprehensive database system for records management, and ensure all information is accurately recorded and updated, in line with UDST’s privacy policies. Simultaneously, process forms specific to student records, exemptions, transfer credits, Prior Learning Assessment, adding or dropping courses, status reports, and program transfers.
The successful candidate will consult and liaise with Scheduling Specialists and Department Heads as required, and provide them with accurate documentation and reports. And Assess student tuition accounts to determine accuracy of refunds, and to clear any outstanding fees prior to the student’s graduation.
The successful candidate will maintain a summary of exemption precedents that have been established UDST, as well as exemptions approved from other Colleges or Universities and the filing system of reports for all active, withdrawn, and graduated students for all Colleges and programs. At the same time, maintain comprehensive database systems for grades processing, and ensure all records are accurate.
The successful candidate will create and process grade rosters and reports for midterm and final grades. Also, generate reports related to discontinuation, dismissal, and enrolment statistics, registered students, and all other relevant reports as required.
The successful candidate will respond to requests for change of marks, re-reads, and deferred examinations, and ensure timely and accurate processing. And process records related to academic dismissals, academic warnings and probation, grades processing and academic standing.
The successful candidate will issue grade reports and official transcripts to students, and ensure timely and accurate processing. At the same time, provide administrative support to the Admissions and Registration Directorate by preparing letters, forms, reports, and other correspondence relevant to student records and grades processing.
The successful candidate will participate in Admissions and Registration events, such as registrations, graduation, awards ceremonies and recognition ceremonies. Correspondingly, ensure that all information relating to records is readily available to the Managers and College Deans in a timely and efficient manner.
The successful candidate will ensure confidentiality of information, and ensure that relevant and necessary security measures are applied at all times on the student records and transcript. Similarly, ensure any problems relating to records are escalated to the Manager and registration to be resolved in a timely and efficient manner.
The successful candidate will process external post-secondary transcripts by liaising with Colleges to determine course equivalencies/exemptions (transfer credits) in a timely manner. Likewise, update and maintain the student system with the approved course equivalencies/exemptions received from Colleges. Perform miscellaneous job-related duties as assigned.
Education and Certifications:
Bachelor’s degree is required in Administration or a related field
Minimum 4 years of relevant experience.
Fluency in written and spoken English language is required.
Fluency in written and spoken Arabic language is preferred.
Other Required Skills
Self-development, analytical thinking and problem solving, time management, reliability and dependability, service excellence competencies, teamwork and collaborative working behavioral competencies are required.