About the job
- Be a product expert on vehicles and technologies, and stay up to date with the latest developments and trends.
- Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements.
- Provide detailed and transparent information about the benefits of owning a vehicle, including charging and maintenance costs, environmental impact, and driving experience.
- Guide customers through the sales process, including financing options, trade-ins, and delivery timelines.
- Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise.
- Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them.
- Work collaboratively with other members of the team to ensure a seamless customer experience.
- Passion for products & mission, and a desire to share this with others.
- Excellent communication skills and the ability to build rapport with customers.
- Ability to explain complex topics to customers in simple terms.
- Focus on educating and understanding customers’ needs.
- Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Understands the English language and communicates in it when needed.
- Valid driving license.