About The Role

Monitors and coordinates effectively all training activities such as planning, coordination, publishing of periodic training calendar, recording, and updating of all official forms and training matrix.

Operational

• Prepare Monthly, Quarterly and Yearly Training Plan based on the Training Needs and Training Identification for each department.
• Liaise with QR, QAS and OAL training departments to obtain the schedule of the mandatory courses and request for additional courses as required.
• Recommend staff for Training / Courses based on the training schedules received from Customer Airlines and QAS Training.
• Compile training records to ensure that all training activities are systematically filed and updated regularly.
• Plan initial/recurrent training for all ground services staff in order to ensure that all staff are trained in accordance with their Job requirement and the department training Matrix.
• Responsible for centralized training coordination with the departments’ Trainer, Job Trainer, Training Officer, Lead Training Officer and External Trainer.
• Responsible for organizing and booking training facilities, liaise with facilities-in-charge to ensure venue for the course/training will be available prior to course/training dates.
• Assist Training Officers by preparing training documents like certificates, handouts etc. needed for training and in delivering designed training according to his/her capability.
• Complete and submit Training Activity Reports based on the monthly training plan / actual, on or before 5th of the month to ensure KPls of the department are met.
• Complete and submit all Training Reports, based on the training results of the participants who were trained, so as to match it with the Training Matrix.
• Prepare the Absenteeism Report along with reasons received from line in order to present it to the Head of Department in the Weekly Meeting for further action.
• Perform other department duties related to his/her position as directed by the Head of the Department

Qualifications

About You

• High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience Or Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience

Essential

• Excellent Oral and written communication skills
• Excellent command of written and spoken English
• Proficient in all MS Office applications and knowledge of Airport Operations.
• Well-developed Inter-personal skills