About the role

You will be responsible for Business Analysis work in medium to complex transformation programs and projects as Business Analyst. You will act as Solution Requirements Owner for Technology and work with managers to identify risks and provide mitigation plans. You will Support Program and Project management to plan and manage solution delivery execution including business and technology stakeholder’s management. You will capture business requirements, analyze, define and establish solution requirements baseline. You will work to bring together various stakeholders and outline in Business Terms to define and Illustrate clearly the Business Needs and how the underlying Technology Solution will deliver expected benefits for the Organization.

Role and responsibilities

• Translate business requirements into systems qualities and thence into repeatable design strategies and patterns that enable those qualities (e.g. adaptability, scalability, availability, reusability, etc.)
• Create a project/solution requirements baseline including the required business, technical, migration, functional and non-functional viewpoints
• Produce complete and high-quality of requirement deliverables including but not limited to Business Processes, Scenarios, Use Cases, Exceptions and other additional required viewpoints in order to translate Business Requirements into actionable solution requirements
• Manage and support to achieve traceability of requirements across the project lifecycle from initiator to solution requirements baseline, to design, build, test and deploy.
• Communicate effectively requirements to various stakeholders considering the target audience e.g. business community, architecture and technical teams or UAT
• Prepare Functional Description Documentation for the Solution i.e. solution description understandable to the business community, tracing back to requirements and also aligning to overall solution architecture and design with a focus on considering how the end users shall perceive and use/benefit from the solution
• Act as part of the project team, collaborate effectively with Vendors and In-House participants at various organization levels
• Review and provide feedback for other project key deliverables such as Solution High-Level Design, Migration and Test Strategies and ensure compliance with solution requirements

About you

• Bachelor’s Degree with a minimum 7 years of work experience in the area of business analysis with domain experience in Airline or Cabin Crew operations or Airline Customer Experience.
• Excellent knowledge and proven track record in delivering complex business and technology transformations as a Business Analyst.
• Good understanding and awareness of Technology and relevant Airline Industry evolution trends and their risks and opportunities.
• IT Industrial Certifications or Post Graduation with a specific focus on Practical deployments is considered a plus
• PMI, PMP or Prince2 or CBAP or similar certifications demonstrating knowledge of planning and managing complex transformation initiatives are considered a plus

Skills required

• Ability to work in dynamic and challenging environments and manage multiple parallel complex initiatives as a business analyst
• Ability to work very closely with Technology Architecture Teams in order to bring together Business needs and the required underlying Technology realization, to deliver expected benefits to the Organization
• Ability to work across the organization in a multi-cultural environment with various stakeholders and domains and in various levels from Subject Matter Experts to Senior Management
• Interpersonal, communication, negotiation and leadership skills
• Innovative and creative thinker
• Fluent in spoken and written English
• Good cultural awareness and past experience working in the Middle-East is considered a plus