Job Purpose:

The Sr. Windows & Citrix Administrator is responsible for managing CBQ Citrix and Windows infrastructures spanning across multiple sites. The responsibilities include administrating the day-to-day technical activities related to maintaining a reliable and effective Citrix and Windows environments responsive to the requirements of Information Systems.

Key Accountabilities:

• Configuring and administering Citrix XenApp infrastructure and later
• Configuring and administering Xendesktop infrastructure spanning across multiple sites
• Configuring and administering Provisioning and Machine Creation Services.
• Experience in XEN desktop provisioning services in VMWARE environment, Desktop OS image capturing, managing Desktop OS for Citrix VDI environment.
• Configuring and administering Storefront / Web interface Servers.
• Configuring and administering NetScaler, Access Gateway, Load Balance, Routes, Services, Virtual servers and GSLB.
• Configuring and administering XenMobile, ShareFile and Rights Signature.
• Plan and failover Citrix component during disaster Recovery.
• Expert in System Center and assisting other Administrators as required on a daily or timely basis.
• Assists in the monthly patching of server systems which is part of the maintenance activity using System Center Configuration Manager.
• Be a part of the existing projects.
• Experience with Office 365, Microsoft Intune / EMS, Online Protection, DLP, Information Protection Suite, Azure MFA Server, Azure AD Sync, ADFS, ADFS Proxy & Windows Azure application and services.
• Expert in Microsoft Teams.
• Develop & Executes PowerShell or Command Shell commands and experience in scripting.
• Solid knowledge of networking protocols (HTTP/S, S/FTP, TCP/IP, DNS, DHCP, etc.)
• Certificate Integration within the server environment.
• Diagnosing and resolving performance issues.
• Maintaining consistent system documentation.
• Coordinating, managing, and validating software and environment changes.
• Perform installations and upgrades during the weekend maintenance window.
• Configuring and administering applications in a Citrix / Windows Server Environment.
• Comply with CBQ Change Management processes and best practices.
• Provide technical leadership for upcoming projects.
• Lead design updates and architecture revisions.

Core Competencies:

• Citrix XenApp, XenDesktop, XenMobile, ShareFile, NetScaler (Application Delivery Controller – ADC).
• Active Directory, Group Policies, IIS, Microsoft PKI Certificates, Scripting.
• Windows 2008 R2, Windows 2012 R2 & Windows 2016, 2019, 2022 Clustering, Load Balancing.
• Office 365, Microsoft Intune / EMS, Online Protection, DLP, Information Protection Suite, Azure MFA Server, Azure AD Sync, ADFS, ADFS Proxy & Windows Azure application and services.
• Microsoft Teams.
• Exchange 2016, Office 365, System Center.
• IBM WebSphere Application Server Administration.
• Advanced PowerShell scripting.

Required Qualifications:

• University Degree (IT)
• Citrix Certified Associate (CCA for Citrix XenApp & XenDesktop)
• Microsoft Certified Systems Engineer (MCSE ) – Server Infrastructure
• Microsoft Certified Systems Engineer (MCSE) – Messaging

Required Experience:

• 8 years of Systems Administration experience
• Minimum 8 years experience in managing critical Microsoft & Citrix environments.
• Working knowledge of event, incident & problem management processes and tools