Dynamics 365 Certified Administrator – Al Sulaiman Jewellers

Company: Full Time Jobs in Qatar
  • Location: Doha, Qatar View on Map
  • Date Posted: August 21, 2023
  • Salary: Negotiable

About the job

Job Overview:

We are seeking a skilled and certified Dynamics 365 Administrator to join our team. The ideal candidate will have a deep understanding of the Dynamics 365 suite, including customization, configuration, maintenance, and troubleshooting. As a certified administrator, you will play a pivotal role in ensuring the effective implementation, management, and optimization of our Dynamics 365 environment to meet our business needs.


  • Manage the overall Dynamics 365 environment, including configuration, customization, and maintenance.
  • Collaborate with stakeholders to gather and understand business requirements and translate them into technical solutions within Dynamics 365.
  • Customize and configure Dynamics 365 modules, entities, workflows, forms, and views to support business processes.
  • Perform regular system updates, patches, and upgrades, while ensuring minimal disruption to operations.
  • Monitor system performance, identify bottlenecks, and implement optimization strategies to enhance system efficiency and user experience.
  • Provide user support, troubleshoot issues, and offer timely resolutions to ensure smooth system operations.
  • Collaborate with cross-functional teams to integrate Dynamics 365 with other business systems and applications.
  • Create and maintain documentation for system configurations, processes, and user guides.
  • Stay up-to-date with the latest features, enhancements, and best practices within the Dynamics 365 ecosystem.
  • Participate in training initiatives to educate users on new features and capabilities.


  • Dynamics 365 certification is required (e.g., Microsoft Certified: Dynamics 365 Administrator Associate).
  • Proven experience as a Dynamics 365 Administrator or similar role.
  • Strong understanding of Dynamics 365 customization, configuration, and administration.
  • Proficiency in troubleshooting and resolving technical issues within the Dynamics 365 environment.
  • Familiarity with integrating Dynamics 365 with other business applications is a plus.
  • Experience with E-commerce development is advantageous.
  • Knowledge of hardware configuration, network configuration, and system support is a plus.
  • Excellent communication skills to interact effectively with stakeholders and provide user support.
  • Strong problem-solving skills and ability to work well both independently and as part of a team.
  • Attention to detail and a commitment to delivering high-quality solutions.
  • Prior experience with Power Platform (PowerApps, Power Automate) is advantageous.

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