Airline Duty Officer – Aviation Indeed

Company: Full Time Jobs in Qatar
  • Location: Doha, Qatar View on Map
  • Date Posted: August 19, 2023
  • Salary: Negotiable

About the job

We are seeking a highly organized and motivated Airline Duty Officer to join our team at the Doha location. As an Airline Duty Officer, you will play a critical role in ensuring the smooth and efficient operation of our airline services. This role requires excellent communication skills, attention to detail, and the ability to make quick decisions in a fast-paced environment.


  • Oversee the day-to-day operations of airline services at the Doha location, ensuring adherence to safety, security, and customer service standards.
  • Coordinate and monitor flight schedules, ensuring on-time departures and arrivals.
  • Handle operational disruptions such as delays, cancellations, and diversions, and communicate effectively with relevant stakeholders, including passengers, ground staff, and flight crews.
  • Collaborate with various departments, including maintenance, crew scheduling, and ground operations, to ensure seamless service delivery.
  • Address customer inquiries, concerns, and complaints professionally and promptly, striving to provide a positive travel experience.
  • Maintain accurate records of flight activities, incidents, and operational data.
  • Monitor weather conditions and other external factors that could impact flight operations, making informed decisions to ensure safety and efficiency.
  • Assist in the training and development of junior staff members.
  • Participate in regular briefings and debriefings to ensure effective communication and alignment within the team.


  • Must be a work visa holder or citizen eligible to work in Doha.
  • High school diploma or equivalent; bachelor’s degree in aviation, business, or related field is a plus.
  • Previous experience in airline operations, ground handling, or related field preferred.
  • Strong problem-solving skills and the ability to think critically under pressure.
  • Excellent communication skills in English, both written and verbal.
  • Proficiency in using computer systems and software relevant to airline operations.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Strong organizational skills and attention to detail.

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