System Admin Support Lead (IT)

Company: Full Time People Dynamics
  • Location: Doha, Qatar View on Map
  • Date Posted: August 10, 2023
  • Salary: Negotiable

About the job

This position is responsible to maintain and administer server infrastructure, support, maintenance, development and performance monitoring of overall servers ensuring the reliability/efficiency of all IT services, particularly the Core Infrastructure.

Principal Responsibilities:

  • Coordinates with the superior in maintaining and administering Core Infrastructure (server system).
  • To be responsible for maintaining and administering Microsoft Windows Servers and Services (AD, DC, FS, CS, Email and System Center including other software solutions like Rightfax, SMS, TAS, YMS and etc).
  • Provides periodic IT Audit reports (in coordination with Senior Team member) related to Core Infrastructure (Server) to the direct superior.
  • To be responsible for backing up server data, OS, Application and VMs including configuration.
  • Periodically conduct backup restoration test to ensure that data backups are in good condition and available upon needed especially for disaster recovery.
  • To be responsible for maintaining state-of-the-art DataCenter along with the network infrastructure team.
  • Collects and compiles statistics on server usage, layouts and hardware configuration details and submit to the direct superior.
  • Maintains up-to-date inventory/records of all Core Infrastructure devices i.e. voice communications, hardware servers and storage upon received of the materials, including the Licensing document details regardless of the products/brands (Microsoft, Cisco, RightFax, Citrix and etc.).
  • Accurately document instances of software or hardware failure, repair or installation/configuration.
  • Continuously liaises and coordinates with concerned units on any operational or server changes.
  • Liaises and coordinates with the partner for any issues and/or required enhancement related to and/or server infrastructure.
  • The system administrator must keep up to date with new technology and plan and implement system upgrades as needed.
  • The system administrator must keep detailed documentation of the system configuration and procedures, including server diagrams, system configurations, and user manuals, among other things.

Key Skills Required

Security, ITIL, Microsoft Windows, Microsoft Office Application, Hardware Troubleshoot, Networking – intermediate level.

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