At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

• Respond and attend to repair requests.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests.
• Understand and operate advanced electrical, plumbing, air conditioning & refrigeration, laundry & kitchen equipment, solar systems and boiler systems.
• Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
• Update the maintenance work order form / Job card and file them.
• Interpret readings from meters & gauges and other measuring units.
• Prioritize and organize work assignments.
• Read and understand test equipment, measuring devices, and safety manuals.
• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts.

Requirements

• A formal qualification in mechanical/electrical engineering
• Hands-on experience in day-to-day maintenance of the hotel/villas
• A minimum of 2-5 years of technical background. 1-3 Years industry experience in a similar role in a luxury hotel is preferred
• Should possess an excellent command of English (written and oral) – Fluency in other languages will be a definite advantage
• Demonstrates awareness and understanding of the energy and water usage in the hotel and takes active part in all conservation activities
• Demonstrates a passion for “zero failures” and utilises professional experience and innovative maintenance practices to constantly look for improvements.