At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

• It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues
• Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines
• Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues
• Perform preventive maintenance on tools, kitchen, Laundry and mechanical/electrical room equipment, including cleaning and lubrication
• Visually inspect tools, equipment, or machines
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings
• Maintain maintenance inventory and requisition parts and supplies as needed
• Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards
• Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, solar systems, pneumatic/electronic systems and controls, carpentry and finish skills, laundry & kitchen equipment, vehicles, energy conservation, and/or general building
• Program TV’s and perform general housekeeping and Engineering-related inventory duties
• Use the Lockout/Tagout system before performing any maintenance work

Requirements

• A minimum of 2-5 years of technical background. 1-3 Years industry experience in a similar role in a luxury hotel
• Ability to manage professional relationship with colleagues from multinational origin
• Must possess a fair knowledge of computer programs such as Microsoft Office, Windows, Outlook, Access, CMMS/HotSOS etc. (latest version)
• Ability to share knowledge with Colleagues
• Demonstrates awareness and understanding of the energy and water usage in the hotel and takes active part in all conservation activities
• Demonstrates a passion for “zero failures” and utilises professional experience and innovative maintenance practices to constantly look for improvements.