Your Responsibilities

• Responsible to design innovative and practical end-to-end technical solution of a system, in line with the business strategy and objectives of the LOB
• Lead Salesforce architecture and technical team; design, create and enhance application architecture and assist the client to shape their architectural vision and roadmap plan.
• Collaborate with Solution Architects from other LOBs to identify synergies in solutions and to adopt and standardize common tools and technologies across organization
• Contribute to the development of architecture governance structures, methodologies and compliance activities of the organization
• Responsible to deliver artefacts, including technical and solution architecture. Contribute and review functional and non-functional requirements, interface specifications and high-level design documents.
• Oversee development, review artefacts of projects across LOB/scrum teams in order to ensure consistency with design and architecture guidelines
• Drive communication plan to educate stakeholders on the purpose and benefits of technical architecture
• Plan and execute proof of concepts to demonstrate feasibility of idea, complex solutions and cutting-edge technologies.
• Drive innovation to ensure that solutions drive value to the business and customers
• Liaise with external 3rd party suppliers and internal departments / IT teams to collaborate and design and implement robust solutions and interfaces between applications
• Ensure system designs are manageable, maintainable, scalable, resilient, sustainable, cost effective whilst addressing business requirements
• Responsible for ensuring that all application non-functional requirements are met, ensure thorough testing of NFRs and ensure corrective / preventive actions
• Lead the review and NFR sign off prior to production release .
• Responsible to correctly apply across programs/projects and products the relevant technical strategies, policies, standards and practices.
• Lead root cause analysis of reported critical incidents in operational production systems and recommend/ ensure implementation of effective preventive actions to avoid repetition.
• Experience, Skills and knowledge
  • Minimum 8 years of hands-on experience in end to end Salesforce implementation of Sales Cloud, Service Cloud, Marketing Cloud, Salesforce Mobile Apps, Pardot, etc.
  • Minimum 8 years of experience in software design and development.
  • Experience in external system integrations and in-depth knowledge of integration Design patterns and Best practices
  • Knowledge in Air Cargo domain would be preferred
  • Should have in depth understanding and hands-on experience in design and development of Salesforce experience cloud and salesforce CMS.
  • Experience in setting up end-2-end DevOps pipeline for salesforce projects