Setting and regularly reviewing credit limits for both in-house guests and City Ledger balances.
Checking updated remarks given by Front Office staff and following up any discrepancies with Front Office Manager.
Following up on the collection of Returned Cheques, Credit Cards Charge Back; Skipper Accounts.
Reconciling accounts receivable trial balances with the general ledger accounts each month and to ensure accurate ageing.
Ensuring maintain supporting documents of all advance deposits.
Handling clients’ queries promptly, professionally and efficiently.
Ensuring check room rates charged to travel agents are in accordance with the contract.
Checking if the bills are attached with proper covering details e.g. authority letter, vouchers, or any other relevant documents supporting the charges before dispatching to customer.
Delivering invoices and ensuring that the person concerned is in receipt of the same.
Analyzing trends in Accounts Receivable balances or significant changes in payment pattern and to recap major collection problems for the monthly credit meetings.
Responsible for maintaining the debitor’s ledger; Regular review of the aged trail balance, Collection calls, Identifying and following upon doubtful accounts.
Reconcile all credit card charges.
Ensure credit applications for all new accounts are completed and approved.
Post all payments received daily.
Clear city ledger accounts at month-end.
Resolve all account queries.
Schedule and chair the monthly credit meetings.
Track advance deposits.
Review the high balance report daily and follow upon any problems or doubtful accounts.
