Supervises, plans, schedules, assigns and reviews the work of Housekeeping Associates/ Cleaners related to hospital housekeeping. Co-ordinates, monitors, and provides technical input for assigned housekeeping tasks and other special programs; performs administrative studies, conducts inspections of assigned areas, guides and motivates staff, provides technical assistance to the Operations Manager in areas of expertise, and performs any Operational related work, as required.

Responsibilities

• Ensure work standards of efficiency, punctuality and appearance are maintained by personnel.
• Ensure routine cleaning and disinfection of Clinical and Non-Clinical premises is carried out on daily basis to achieve the quality of cleaning and disinfection, to the acceptable standard, as per HMC Infection Control policies.
• Spot checks and inspections to ensure acceptable standards of cleanliness are maintained by the cleaners.
• Ensure client satisfaction.
• Log any deviation to the routine cleaning schedule and any special jobs carried out.
• Perform daily rounds, initiating contact with clients, staff, patients and others in the workplace.
• Ensure availability and maintenance of cleaning materials, chemicals, machinery and other supplies required by the department, and issue to the cleaners.
• Maintain and keep record of all the completed work, incident reports, HSE reports, material records, disposal records and monthly consumption and duty records.
• Monitor and prepare material requisitions as per the location.
• Prepare daily reports, and work schedules, and provide inputs for monthly reports as required.
• Ensure all chemicals are stored in accordance with the manufacturer’s instructions.
• Report any loss, theft, damage or strange behavior/ incident to management.
• Be approachable to all facility staff, patients and visitors.
• Motivate staff to work efficiently and effectively.
• Monitor and evaluate staff performance – impart on the job training, wherever required.
• Identify the training needs of staff and highlight the same to the Operations Manager.

Qualifications

Diploma in Hotel / Business Management or high school diploma with 5 years experience in facility management within the healthcare sector.