Chiller Service Engineer – Dalkia US Chiller Services

Company: Full Time Jobs in Qatar
  • Location: Doha, Qatar View on Map
  • Date Posted: March 6, 2023
  • Salary: Negotiable
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About the job

Job Description:

  • The Chiller Service Engineer will exhibit proficiency in servicing, troubleshooting, and maintenance of Commercial and industrial cooling equipment.
  • Provides preventive maintenance on chillers and commercial cooling systems.
  • Troubleshoots, diagnoses, and repairs commercial/ industrial cooling systems and temperature controls.
  • Performs related work as assigned.
  • Troubleshoots and repairs all electrical and mechanical components of HVAC equipment.
  • Provides startups and troubleshooting for a variety of commercial HVAC systems meets with customers, evaluates their needs and makes recommendations.


  • Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
  • Performs commissioning, repairs, maintenance, upgrade, and work related to HVAC services.
  • Prepares for on-site works by anticipating difficulties, and gathering materials, tools, and instructions as necessary.
  • Identifies, analyzes, diagnoses, and repairs systems and products at the customer’s location.
  • Uses a variety of hand tools, wiring diagrams, piping schemes, IOMs, or engineering specifications as required.
  • Documents work by timely completing paperwork on each job and maintaining required files (paper or electronic).
  • Determines parts to order for repairs and timeliness of need.
  • Keeps current on all Chiller OEM products concerning installation, operation, maintenance, service, and repair.
  • Represents the Company by serving as a direct customer contact. Is able to listen, inform and recommend.
  • Supports other technicians by providing technical advice and offering guidance.
  • Participates in Technicians/Services acquisition programs and provides Sales Lead.
  • Provide technical assistance and on-site training for team members. Regularly evaluate skills and create development plans for each technician.
  • Assist and train the technicians in their communication with the customer.
  • Train the technicians on the proper completion of all recommended repairs.
  • Provide response to emergency service calls when the primary technician is unavailable.
  • Ensure completion of maintenance within the scheduled month and allotted time.
  • Perform quality checks on Service technicians that are part of the team. Report exceptions to Global Engineer.
  • Motivates field staff to identify new potential work opportunities.


  • Proficient in the service, diagnostics, and repair of:
  • Large tonnage centrifugal chillers
  • Air-cooled and water-cooled screw, scroll and reciprocating chillers
  • Packaged rooftop units
  • Split condensing/AHU systems
  • Pumps
  • Cooling towers
  • 10 years of commercial and industrial HVAC experience
  • EPA Universal Certification
  • Valid driver’s license as an advantage
  • Experience with building automation systems
  • Experience with centrifugal chillers 250 tons and above
  • Basic understanding of Microsoft Word, and Excel.

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