About The Role

We are hiring for your skills to be responsible of leadership and management of the HR Business Partnering Team and a specialist HR Business Partner Team. Providing Executive Management and Line Managers across the dedicated business areas (Qatar Airways Head Office / Commercial and Outstations divisions / Customer Experience /Flight Operations and Technical/ QR Subsidiaries) with strategic services and consulting on people-related issues

Other Operational Duties Would Include

• Lead the team in HR business partner activities including organisational design, insights, strategy and solution development, organisational development, resourcing and talent planning, learning and talent development, performance and reward, employee engagement, employee relations, service delivery and information.
• Embed the HR Business Partnering function and the business partner model within the assigned QR Business areas (Qatar Airways Head Office / Commercial & Outstations divisions / Customer Experience /Flight Operations & Technical/ QR Subsidiaries).
• Lead the team to deliver a service that is fully aligned to the needs of the business and encourage adopting a solution focussed approach.
• Review and further develop the service provided to the organisation by the team engaging with and building positive relationships with the business to ensure that business requirements are at the centre of the design and delivery of services.
• Innovate and challenge established methods to secure continuous improvement
• Drive initiatives to achieve operational excellence, identify service improvement and innovation opportunities and oversee the creation of service improvement roadmaps to increase process efficiency, cost effectiveness and increase productivity.
• Embed and develop an audit, quality and standards approach to HR Business Partnering activities by defining and communicating internally set quality standards and ensuring that all aspects of HR Business Partnering activities work to achieve standards of quality and consistency.

About You

We are looking for a passionate and experienced professional to join the HR Business Partnering – Customer Experience Team.

• A minimum qualification of a bachelor’s degree or equivalent is essential.
• Minimum 10 years of job-related experience

Essential

• Human Resources
• HR Manager, HR Business Partner or Business Support role within a complex business environment.
• Operational experience in organizational design, Insights, Strategy and Solutions, organisational development, resourcing and talent Planning Learning and Talent Development, Performance and Reward Employee Engagement Employee Relations Service Delivery and Information.

Preferred

• A recognized accreditation in Human Resources
• Airline specific qualifications
• Project management qualifications