Key Accountabilities:

• Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products.

• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers’ requests.

• Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets.

• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.

• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and coordination standards.

• Handle cash register and transactions with the customers in an effective and accurate manner as required.

• Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.

• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager’s recommendations

Qualifications, Experience, and Knowledge:

• Fluency in English

• Proficiency in MS office

• High School Degree

Competencies:

• Self – Development

• Planning and Organizing

• Communication Skills

• Customer Focus

• Initiative Teamwork

• Cultural Awareness.