Job purpose

To support the implementation of the department employee relations programs, policies and procedures and maintain good communication and positive relationships with the employees to promote employee satisfaction.

Main responsibilities

• Assist with the execution of the department’s short to mid-term plans.
• Promote customer-centric services, and fair and transparent people practices.
• Monitor and track the performance of the direct reports and recommend corrective actions as and when required.
• Contribute with ideas to ensure smooth workflow of day-to-day operations.
• Comply with our Attendance protocols and oversees direct subordinate’s daily attendance records.
• Analyze the monthly payroll attendance report and prepare warnings as per the sanction matrix.
• Ensure adequate support and guidance is provided to the business and stake holders on employee relations matters such as attendance, grievance handling, discipline, employee separations etc. Ensure all employee-related documents throughout their lifecycle are filed.
• Keep up to date with current employee relations legislation.
• Ensure HR Direct subordinates are complying with the Company Policies and Procedures.
• Support and advice managers and HR team members proactively on employee relations issues.
• Investigate cases of reported indiscipline or misconduct and lead the disciplinary procedures as required.
• Investigate cases of grievance with utmost confidentiality and care.
• Provide fair and unbiased resolutions.
• Communicates employees’ action letters (i.e., promotions, salary adjustments, disciplinary actions etc.).
• Ensure compliance with all relevant HSE&E and QM policies, procedures, and controls across the department to guarantee self and Team safety, legislative compliance, delivery of high-quality service standards and a responsible environmental attitude.
• Perform any other duty, within a reasonable professional boundary, as assigned by the Manager from time to time

Education requirements

• Graduate degree in HR Management/Administration or a related field

Language requirements

• English – Fluent (Required) | Arabic – Fluent (Preferred)

Experience

Knowledge and Skills

• Minimum 12 years of experience (required)
• 8 Years of Managerial Experience
• Minimum 5 years in GCC (preferred)
• Strong Knowledge of Human Resources.
• Hands-on experience implementing Employee Relations Familiarity with Candidate Management Systems and Human Resources software Excellent verbal and written communication skills Leadership abilities.
• Ability to work both independently but also within a collaborative team environment.
• Proven track record in building and maintaining effective working relationships with a range of stakeholders.
• A capacity to operate in a rapidly changing environment Competence in providing critical reviews and challenge to business cases.
• Supervise ER responsibilities

Competencies

• Strives for Innovation – Advanced
• Agility – Advanced
• Promotes Teamwork – Advanced
• Shows Entrepreneurial Spirit – Advanced
• Demonstrates Resilience – Advanced
• Cultivates Loyalty & Integrity – Advanced
• Demonstrates Accountability – Advanced
• Creates Strategy – Advanced
• Drives Performance – Advanced
• Develops Future Leaders – Advanced