Overview Of The Role

Reporting to the Store Manager, you will be responsible for:

• Providing excellent customer service
• Processing transactions quickly and accurately
• Advising customers
• Winning sales to meet targets
• Maintaining eye-catching effective displays within the store
• Following operating procedures
• Providing customers with an enjoyable shopping experience

What You Will Do

Customer Service

• To achieve section budget set every month and on YTD by FM.
• To achieve section margin for the year.

Inventory Management

• Annual stock loss to be measured by the section stock loss – SA to have maximum control on stock loss by following SLAP.
• To ensure that the Stock take objective is achieved by adhering to the inventory management – SOP’s, 365 days of the year.
• Through effective communication, stock management systems and processes, ensure that your section has 100% on self-availability with correct merchandizing.

Store Operations

• Execute the weekly bulletin on time and follow up against the requirements.
• Ensure that you participate in daily briefings and update yourself on business performance, new products, SOP’s and HR initiatives.
• Ensure that the SOP’s are being followed 100%

Standard for excellence

• Product knowledge
• Merchandising skill
• Store standard to be maintained at all times
• Different way of thinking to achieve business goal

Required Skills To Be Successful

• Good Interpersonal Skills, able to communicate fluently in English, Arabic preferred
• An ability to implement creative and imaginative approaches and identify new options for service development.
• Evidence of a clear understanding of all aspects of customer services and able to demonstrate commitment to continuous Improvement.
• Passion for retail industry

What Equips You For The Role

Education:

• High School graduate

Minimum Experience And Knowledge

• Minimum 2 years of retail sales experience in a similar role (preferably Toys Industry)