We are looking for an experienced and self-driven Sales And Marketing Specialist to join our Digital Marketing team!

Operations

• Negotiates the terms of an agreement and closes sales.
• Telesales and telemarketing
• Records sales and order information into customer sales order system.
• Maintains and develops current CRM database and accounts
• Provides professional customer care to clients, aide & advice in product selection, ensure seamless organisation of after sales service
• Establishes and maintains customer relationships in order to grow profitable sales.
• Reports on customer feedback to the management.
• Introduces and demonstrates new products to the customers.
• Liaises with the technical team and shared services to ensure a seamless experience to the customers
• Delivers the right solutions for the clients requirement.
• Informs customers of all relevant company sales, credit, after sales etc. policies/procedures and initiatives.
• Reports on customer feedback to the management.
• Adheres to professional business etiquette and meets professional responsibilities

Others

• Analysis
• People Management
• Conducts market research to identify sales opportunities and define potential customer needs
• Reviews historical client data, market reports, customer feedback forms to create new business pipelines
• Analyses sales trends and customer credit history in coordination with Accounts to devise recommendations on customer limits.

Education and Qualification

• Diploma in business or computer science

Language

• Fluent in both English and Arabic languages.

Work Experience

• Minimum experience: 2-3 years of experience in direct sales.

Skills and Abilities

• Able to handle customer enquiries and needs independently
• Comprehensive knowledge of sales techniques and best practices
• Ability to work in fast paced environment
• Good working knowledge of MS Office
• Able to communicate effectively at all levels
• Strong existing business relationships with customers in target industries