Overview Of The Role

The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. Housekeeping duties, visual presentation standards, etc).

What You Will Do

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Participates in and attends all store meetings and other related functions.
• Represents a positive attitude toward the merchandise, the brand and the company.
• Participates in all inventories.
• Assumes and completes other duties as assigned by store management.
• Meets or exceeds weekly sales targets.
• Satisfactorily completes all duties as assigned by management.
• Is punctual and adheres to designated work schedule.
• Is flexible and works well with peers and management to accomplish duties.
• Follows M&S Policies and Procedures 100%.
• Performs housekeeping duties as required.
• Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.
• Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provides customers with current relevant information.
• Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale of the product.
• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
• Sincerely thanks all customers for shopping at M&S as they exit the store, and invite them back.

What Equips You For The Role

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Minimum Qualifications and Knowledge: High School Degree.
• Minimum Experience: 1-2 years of Fashion retail sales experience.
• A passion for the retail industry.
• Willing to work in rotation Shifts.
• Flexibility and punctuality.

Job-Specific Skills:

• Good verbal communication skills, Some heavy lifting, Ability to stand for a minimum of 8 hours.
• Passion and product knowledge and love of the M&S brand and heritage.
• A Confident Team Player.
• Cultural Awareness.

Behavioral Competencies:

• An eye for fashion trends & Friendly.