A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events sales and actively converts customer enquiries into confirmed sales.

What will I be doing?

As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events sales and actively converts customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Contribute to the selling strategy of the hotel and achievement of departments’ goals
• Maximise all Group, Conference, and Event revenue opportunities
• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
• Ensure a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Organise hotel promotional activities & proactive efforts to secure GC&E business and leads
• Conduct weekly spot checks, and generate reports as required by

What are we looking for?

A Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Results-oriented to achieve high levels of performance and exceed targets
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capability and an ability and desire to coach selling techniques to the team
• Excellent organisational and planning skills
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Demonstrated previous managerial or supervisory experience in a Conference and Events Sales function in the hotel/leisure sector

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems (Delphi, OnQ, iDeaS)
• Arabic language (spoken, written and read)
• Previous GCC/Qatar work experience
• Previous experience in a luxury hotel