Cafe Assistant | Retail | Marks & Spencer

Company: Full Time Al-Futtaim
  • Location: Doha, Qatar View on Map
  • Date Posted: January 10, 2023
  • Salary: Negotiable
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About the job

Overview Of The Role

The Café Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. Housekeeping duties, visual presentation standards, etc).

What You Will Do

  • Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
  • Participates in and attends all store meetings and other related functions
  • Represents a positive attitude toward the merchandise, the brand and the company
  • Participates in all inventories
  • Assumes and completes other duties as assigned by store management.
  • Meets or exceeds weekly sales targets
  • Satisfactorily completes all duties as assigned by management
  • Is punctual and adheres to designated work schedule
  • Is flexible and works well with peers and management to accomplish duties
  • Follows M&S Policies and Procedures 100%
  • Performs housekeeping duties as required
  • Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
  • Greets customers immediately upon entering the store with a smile and sincere non business like greeting
  • Provides customers with current relevant information
  • Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale about the product
  • Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database
  • Sincerely thanks all customers for shopping at M&S as they exit the store, and invites them back.

Required Skills to be successful:

  • Good verbal communication skills, some heavy lifting, Ability to stand for a minimum of 8 hours,
  • Passion and product knowledge and love of M&S brand and heritage
  • Hospitality background preferred
  • A passion for the retail industry
  • Willing to work in Shifts
  • Flexibility and punctuality
  • A Confident Team Player
  • Cultural Awareness

What Equips You For The Role

QUALIFICATIONS, EXPERIENCE, & SKILLS:

  • Minimum Qualifications and Knowledge: High School Degree
  • Minimum Experience: 1-2 years of relevant retail experience

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