KEY DUTIES/ RESPONSIBILITIES:

• To effectively appraise and manage team performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales.
• To develop the team to deliver exceptional standards of customer service at all times.
• To plan, develop and control weekly/monthly/annual reports.
• To effectively prepare staff Rota’s and manage holiday scheduling of the team.
• Identifying, maximize and drive sales opportunities from ticket sales and F&B promotions.
• Developing the business to meet the site objectives and targets.
• To maximize profit and minimize loss.
• Developing and improving market share through local marketing in partnership with the marketing department, by supervision of Advertising & Marketing activities within the Cinema.
• Ensure all operational standards are met and delivered effectively in order to create the best environment for both guest and team members.
• Ensure Health and Safety regulations are adhered to.
• Developing and executing the cinema scheduling policy.
• Effectively resolve Guest Comments.
• Weekly check on the website of the select Cinema timings/offers & promotions.
• Responsible for cinema logistics assurance; Check availability of prints and publicity materials of movies relating to the Cinema.
• Daily Business Operation (Daily cash deposits in the bank/petty cash usage & allocation).
• Supervising maintenance of the cinema information into other storage devices.

QUALIFICATIONS, EXPERIENCE & SKILLS:

• Bachelor’s degree with a focus on Business Studies.
• 7-10 years of Experience.
• Dynamic, ambitious with 3 year supervisory / management experience in either retail, leisure, or hospitality.
• IT Skills, with emphasis on Microsoft Office.
• Service Business Oriented/Commercial Awareness.
• Arabic Speaking is a must.