Spa Therapist – Qatar Duty Free

Company: Full Time Qatar Duty Free
  • Location: Doha, Qatar View on Map
  • Date Posted: January 5, 2023
  • Salary: Negotiable
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About the job

About the role

As Qatar Duty Free Spa Therapist is to provide guests with luxury spa treatments, ensuring an exceptional level of service and a memorable spa experience.

Key accountabilities include

  • Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way.
  • Build long term relationships with the customers to maximize return customers through consistent service excellence and provide exceptional after sales service as required.
  • Acknowledge, approach and establish customers’ needs by asking open ended questions. Greet guests and explain the process of the spa experience.
  • Possess thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa.
  • Provide a range of luxury spa treatments to the highest standards in accordance with the spa’s procedures and protocols.
  • Provide bespoke recommendations and advice on skincare treatments for guests to use at home.

About you

  • High School Qualification with Minimum 2 years of job-related experience

OR

  • Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience

Essential

  • Massage diploma from a recognized school, and/or
  • Beauty Therapy qualification
  • Experience working as a massage therapist or skincare therapist in a luxury establishment or with a luxury skincare brand.

Job-Specific Skills:

Essential

  • Excellent knowledge of luxury service standards
  • Mastery of facial and massage techniques
  • Fluency in both written and spoken English
  • Team player
  • Attention to detail
  • Confident communicator
  • Empathy
  • Self-motivated
  • Enthusiastic
  • Willing to work on a flexible schedule, including nights and weekends

Preferred

  • Knowledge of high-tech treatment devices is an advantage
  • Knowledge of the Arabic language is an advantage

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