Guest Service Officer, Reservations – Hyatt Regency

Company: Full Time Hyatt Hotels & Resorts
  • Location: Doha, Qatar View on Map
  • Date Posted: January 2, 2023
  • Salary: Negotiable
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About the job

About the role:

We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, and who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experiences making our guests’ stay free from stress and filled with success.

As Guest Service Officer – Reservations you will be responsible for developing and maintaining a high level of communication with all major sources of business. You will be providing a consistent and exceptional level of service by processing all reservation requests by phone, e-mail and RESERVE / OPERA systems.

Qualifications

What we are looking for:

Relevant degree or diploma in Hospitality or Tourism management

Exceptional interpersonal skills showing care and the ability to connect and care for our guests

International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments

Desire to constantly learn and ambition to grow

Ability to work under pressure

Excellent English, and Arabic would be a distinctive advantage

What we are offering:

Competitive tax-free salary and benefits

Opportunities for career growth within the global company

Discounted rooms at Hyatt worldwide

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