Store Manager

Company: Full Time Vodafone
  • Location: Doha, Qatar View on Map
  • Date Posted: December 8, 2022
  • Salary: Negotiable
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About the job

You will be responsible to ensure the store operates in an efficient and effective manner at all times. You will also be supervising the functions of the store to bring the right focus to providing excellent service to our customers

  • Handle the daily operation of the Vodafone Retail Store to provide a high-quality customer service experience.
  • Lead and coach the Retail Store staff to ensure they provide a positive retail experience to our valued customers, and to help them achieve their targets
  • Sell Vodafone products and services and take the opportunity to up-sell, where possible to meet sales targets and objectives.
  • Take the initiative to stay well-informed to the latest in Vodafone services and phone mobiles features.
  • Coordinate with Sales Promotions for the planning and execution of product launches, special offers and announcements to ensure your store staff is prepared to handle inquiries.
  • Manage Inventory and cash flow, and prepare daily reconciliation reports for management review and approval.
  • Monitor the overall performance of your store against agreed sales targets and service standards.
  • Ensure a high level of staff engagement & Performance discussion throughout the year
  • Effectively handle the churn and retention of customers.
  • Provide feedback to management on areas of concern and development.
  • Responsible for store P&L
  • Drive all special campaigns and programs run within the store to ensure maximum profitability from strategic product
  • Ensure that the shop is maintained at high standards to maximize TNPS and mystery shopping results Know and apply the data
  • Use the various IT systems according to the company’s procedures.
  • Participate actively in regular training and coaching sessions

SkillsApply if you have:

  • Bachelor’s degree in business administration, commerce or equivalent from a recognized institution.
  • Minimum 7 years of experience in the retail sector.
  • Strong communication skills.
  • Customer Service Skills.
  • Team Leading Skills.
  • Customer Relationship Management.
  • Sales Conscious.
  • A bilingual candidate preferred who speaks both English and Arabic.

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