Overview Of The Role:

The Sales Assistant plays a pivotal role in driving sales and ensuring a positive customer experience. They are responsible for both generating sales and supporting various operational tasks. Key success factors include maintaining a clean and organized store environment, meeting customer service standards, and contributing to a welcoming shopping atmosphere.

What You Will Do:

Sales and Customer Engagement

• Generate sales by engaging customers and offering insights into product range.
• Greet customers immediately upon entering the store with a smile and friendly demeanor.
• Provide current, relevant information about products to customers to aid their purchasing decision.
• Sincerely thank all customers as they exit and invite them to return.

Operational Duties

• Maintain a sparkling clean and organized environment, adhering to store standards.
• Provide quality service in fitting rooms and ensure clean and neat cash wrap areas.
• Follow up with customers in a timely to ensure satisfaction and attempt to upsell or add on to the sale.
• Capture customer information accurately in the database for marketing and sales tracking.
• Offer gift cards during checkout and manage cash wrap efficiently.

Required Skills To Be Successful:

• Excellent customer service skills and the ability to engage customers positively.
• Ability to work efficiently and maintain store cleanliness standards.
• Competence in using computer-aided design packages for visual merchandising.
• Capability to manage cash register processes accurately and efficiently.

What Qualifies You For The Role:

• High school diploma is required.
• 1-2 years of retail sales experience preferred.
• Proficiency with CAD software such as AutoCAD, SketchUp, Illustrator, or Photoshop.
• Good verbal communication skills and the ability to perform heavy lifting and stand for prolonged periods.