Job Summary

The incumbent is primarily responsible for the support and maintenance of the organization’s repository of software applications through best practices. The individual will support his/her application and development team on issues related to the development and deployment of critical information and Banking software systems.

Main Responsibilities

• Shareholder & Financial:
• Provide effective solutions to user requirements.
• Take part in the overall IT strategy execution.
• Assist in implementing Key Risk Indicators (KRIs)
• Assist in implementing Key Performance Indicators.
• Implements KPI’s and best practices for Core Banking Application System Analyst
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External):
• Collaborate with analysts, designers, and system owners in the support, development and unit testing of new and existing software programs and applications.
• Liaise with developers to assist with quality assurance, program logic, and data processing.
• Liaise with the Manager – Core Banking Applications for prompt support and rectification of any problems or emergencies.
• requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turnaround time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory):
• Engage in the development and deployment of new applications, system software, and/or enhancements to existing applications throughout the enterprise.
• Analyze existing applications’ effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
• Make recommendations on software services in support of development efforts.
• Ensure that any new software integration into bank systems meets functional requirements, system compliance, and interface specifications.
• Cultivate, disseminate, and enforce procedures, and quality assurance best practices.
• Prepare documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
• Ensure proper implementation of strategies, policies, standards and guidelines of project management and control to deliver the projects objectives within the limited resources, time and budget.
• Involve in the preparation and maintenance of documentation and standards for the different activities and system user guides as per the overall documentation policy.
• Ensure compliance and adherence to the existing standards and policies
• Learning & Knowledge:
• Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems.
• Possess knowledge of system architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long-term planning and approved strategy.
• Identify areas for professional development of self and act to enhance professional development.
• of self and direct reports and act to enhance the professional development of self and others.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in the professional field.
• Legal, Regulatory, and Risk Framework Responsibilities:
• Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
• Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
• Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
• Attend mandatory (internal and external) seminars as instructed by the Bank.
• Other:
• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and providing such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
• Maintain high professional standards to uphold QNB’s reputation and to strengthen its market leadership position.
• All other ad hoc duties/activities related to QNB that management might request from time to time.

Education And Experience Requirements

• Bachelor’s Degree in Computer Science or related degree.
• At least 4 years of experience in financial services with a specialization in web or mobile application development.
• Core banking application.
• Should have strong development experience on various Core Banking Applications, including IBM System i.
• Training courses and certification in related systems technology.

Note: you will be required to attach the following:

• Resume/CV
• Copy of Passport or QID
• Copy of Education Certificate