What’s the job?

As Spa Therapist / Receptionist, you are responsible to provide a full range of Massage and Beauty Therapy, treatments making sure a high standard is maintained throughout each treatment and perform retail sales to all members and guest. Promote the desired work culture by living the 5 winning ways value – Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.

Your day-to-day

• Performing different types of massages, beauty treatments, and wellness therapies
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest
• Communicating with guests during massages to adjust massage techniques as required
• Resolving guest complaints and reporting any accidents to the supervisor
• Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use
• Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor
• Enquiring about guests’ medical conditions and allergies before providing spa services
• Suggest and promote retail products or additional services

What We Need From You :

Ideally, you’ll have some or all of the following competencies and experience we’re looking for :

• Similar experience in a luxury hotel
• Experience in effective learning and development methods
• Ability to work in a fast-paced and diverse work environment
• Strong interpersonal skills and excellent command of written and spoken English
• Additional language is an added advantage
• Strong organizational skills
• Result-oriented and self-motivated along with a positive attitude

What We Offer :

We’ll reward all your hard work with a competitive salary and benefits.