F&B Hostess

Full Time @IHG Hotels & Resorts in Hotel, Restaurant & Hospitality
  • Post Date : February 13, 2026

About the job

Your role will be included but not limited to:

  • Welcome and escort guests with warmth, elegance, and professionalism, creating a lasting first impression.
  • Manage reservations, VIP bookings, and special requests with accuracy, discretion, and attention to detail.
  • Coordinate seating arrangements strategically to ensure a smooth service flow and an elevated guest experience.
  • Communicate effectively with restaurant management, service, and kitchen teams to anticipate and meet guest expectations.
  • Maintain a polished and inviting reception area that reflects the restaurant’s luxury standards.
  • Monitor table availability and waiting times, ensuring guests are attended to with care and transparency.
  • Personalize the guest journey by recognizing returning guests, special occasions, and preferences whenever possible.
  • Confidently share information about signature dishes, seasonal menus, and exclusive events.
  • Uphold brand standards, grooming guidelines, and service excellence at all times.
  • Maintain accurate guest profiles and reservation records to support repeat business and loyalty.
  • Contribute to maximizing occupancy and revenue through efficient reservation management and strategic table planning.
  • Support management with administrative and operational tasks to ensure flawless daily operations.

What We Need from You:

  • Previous experience as a Hostess or in a guest-facing role within a restaurant or hotel environment; fine-dining experience is preferred.
  • Excellent communication skills and a professional, polished appearance.
  • Proficiency in Arabic is a plus.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Friendly, confident, and genuinely guest-focused demeanor.
  • Familiarity with reservation systems is an advantage.

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