Data Privacy Officer
Full Time @Vodafone posted 2 months ago in Computer, Software & IT ShortlistAbout the job
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- Develop, implement, and enforce privacy frameworks that address business requirements
- Monitor compliance with telecom regulations (e.g., lawful interception, SIM registration, call detail records retention) and financial sector regulations (e.g., AML/KYC, PCI DSS, PSD2, Central Bank data policies). Act as the primary point of contact with regulators, data protection authorities, and financial supervisory bodies.
- Conduct Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs) for:
- Telecom-related Risks (5G, IoT, mobile apps, location services).
- Financial Risks   (mobile money, digital wallets, payment gateways).
- Oversee third-party and vendor risk management, including fintech partners, roaming partners, and outsourced call centers.
- Integrate privacy risk controls into the organization’s enterprise risk management framework.
- Ensure privacy by design and default in:
- Telecom systems: network monitoring, fraud management, big data analytics, and AI customer engagement tools.
- Financial systems: payment platforms, credit scoring models, blockchain/DLT solutions, cloud-based solutions.
- Collaborate with Technology, IT, InfoSec, and product teams to integrate encryption, tokenization, anonymization, and consent management technologies.
- Lead the privacy incident response process across both telecom and financial services.
- Coordinate investigations, customer communications, and regulatory reporting for any data breaches.
- Implement remediation actions and lessons learned programs.
- Develop training tailored to telecom staff (call centers, retail outlets, engineers) and financial services staff (fintech, risk, AML & compliance teams).
- Promote a privacy-first culture across all
- Partner with Legal, Compliance, Information Security, and Risk teams.
- Liaise with business leadership to align privacy strategy with corporate objectives.
- Engage with regulators, auditors, and industry associations to stay ahead of evolving requirements.
