About the job
SAP SuccessFactors EC & RCM Consultant
To serve as the strategic interface with assigned business unit or functional area for solution discovery, service management, and relationship management.
Serves as the business relationship link between Business Units and IT.
Implements ERP system, trainings & support.
Performs business process re-engineering, GAP analysis and workarounds.
Understands business problems and opportunities in the context of company’s requirements and recommending solutions to enable organizations to achieve goals and improve business processes.
Provides expertise and address L2/L3 support in the assigned business function for ERP systems
Provides L1 technical support during implementations and support
Conducts UAT, obtain signoffs and prepare go-live plans for all systems implementations
Monitors support issues resolutions as per the agreed timelines and SLA.
Prepares report as required by senior management and circulate with stakeholders
Provides/extracts information/analytics from ERP Systems for management on need basis.
Identifies/incorporates best practices and lessons learned into program plans.
Conducts the need assessment and assisting group companies in developing and deploying best business strategies, Project planning and co-ordination, change management and project risk management.
Initializes the projects, reviewing quality control, system implementation control and documentation.
Liaises with project stakeholders on an ongoing basis.
Ensures policies and procedures are being followed.
Job Knowledge & Skills
Knowledge of implementation of ERP and conjoined vertical specialized systems
Knowledge of Enterprise Architecture
Knowledge of industry best practices
Knowledge of finance and accounting laws and regulations, where applicable. Knowledge of Construction, projects, FMCG industries related processes, as per assigned business unit
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
8+ years hands-on experience
4+ implementation cycles in MENA region and min. of 3 projects support
Integration experience with SuccessFactors RCM & Employee Central
Hands-on experience on integration between RCM & EC Modules.
Total 10 years work experience
7 years industry related experience
3 years in the GCC region (preferred)
Collaboration Accountability Resilience Quality Leadership Creates Strategy – Developing Drives Performance – Developing Develops Future Leaders – Developing Agile Development Processes L3 External Stakeholder Management L3 IT Methodologies L3 Governance & Regulations L3 Program Management L3
Bachelor\’s Degree in Information Technology or Computer Science Professional Qualification in Certifications in Tier-1 ERP systems from Microsoft and SAP